Documentation
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The email send job retention time indicates how long the email sending jobs are kept in the database.
14 days
The live transaction retention time defines the time span for which live transaction data is stored in the database. Live transaction means those transactions which are executed against a live processor account.
2 years and 4 months
The manual task retention time indicates how long the manual tasks are kept in the database.
14 days
The maximal transaction processing time cannot be exceeded. When a transaction is not processed within this time we consider it as failed.
48 days
The print job retention time indicates how long the jobs sent to printers are kept in the database.
14 days
This retention time indicates how long the Shopify gateway operation data and results are stored in the database.
3 months
The test transaction retention time defines the time span for which test transaction data is stored in the database. Test transaction means those transactions which are executed against a test processor account.
60 days
The token retention time defines the time span for which payment information of a token is stored in the database before the data is removed permanently.
1 month
The unprocessed transaction retention time defines the time span for which transaction data is stored in the database for unprocessed transactions.
90 days
The webhook retention time indicates how long the invocation data and results are stored in the database.
14 days
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