Documentation

1Ecwid

Ecwid is a American / Russian e-commerce SaaS shopping cart headquartered in San Diego. Ecwid claims to have more than one million active users and attracts business basically due to his competitive pricing. We built an integration into Ecwid that lets you process transactions in your Ecwid Store via every payment processor that is integrated.

The following documentation will describe you step-by-step how you can integrate the payment gateway into your store.

2Activate the Ecwid Feature

Before you can use Ecwid you have to make sure that the Ecwid feature is active and visible in your menu. In order to do this you have to first navigate to the feature list and activate the Ecwid Feature in Space > Features. Here you find the Ecwid Icon. Click on the "Activate" button.

Note
In case you do not see any Ecwid logo there it can be that the feature is not activated in your subscription and you need to change the subscription. In this case you navigate to Account > (Select your Account) > Billing. Here you can select to change your subscription.

3Create an Ecwid Integration

In order to link the application to your Ecwid shop navigate to Space > Ecwid and click to add an integration. Select a name for the integration and a name for the credit card that should be displayed in the checkout of your store.

It is possible to link your store only with a store view. This can be useful in case you want to use only some of the payment methods in your Ecwid store as all of the active connector configurations will be pushed into your store (see below).

3.1Link your Ecwid Store

After the Ecwid integration was created you have to link the integration with your store. In order to do this click on link. This will redirect to the Ecwid Login page where you are able to login and grant the necessary access rights to our application in order to perform the necessary changes.

Add Gateway
Figure 1. Grant the necessary access rights to the application.

3.2Apps Overview and Uninstall

The linking of the application will install an app on in your Ecwid store that is accessible in your Ecwid backend under Apps > My Apps. This is also the place where you uninstall the app in case you want it removed.

Note
Unlinking the integration inside the application will not automatically uninstall the app in your Ecwid Store.
Add Gateway
Figure 2. View the wallee application in your Ecwid Store.

3.3Checkout

Once the app is installed a new payment method can now be selected by your customer. The logo of the payment connectors that you enabled in your store will now be visible in the checkout. Once your merchant select the payment method in Ecwid, this will take them directly to the payment page to enter the credit card details.

Note
Make sure you created the processor configuration, payment methods and connector configuration for the payment methods you are supporting. A detailed description and setup guide for processors can be found in our processor documentation.
Add Gateway
Figure 3. The payment methods and the payment logos will be displayed in your checkout. New payment methods will automatically become visible.

3.4Managing Payment Methods, Connectors and Logos

Once your Ecwid Store is linked all connector configurations will be automatically be pushed into your Ecwid checkout and can be selected by your clients. You do not need to enable them separately in your Ecwid Dashboard.

All you need to do to accept payments via your payment service provider is to create the necessary configurations inside your space. More information about our concept processors and the configuration can be read on our Processor Documentation.

Note
In case you want to have different payment methods activated in your Ecwid store than generally in your Space. You should create a new Space View (under Space > Space View) and select this when creating the Ecwid integration or your create a new Space (under Space > Click on Create).

3.5Order Status and Transaction Management Inside Ecwid

Once the payment is successful the order will be created in your store. Depending on your processes the payment will either be marked as Paid when the transaction state inside the application has switched to Fulfill. Otherwise in case you only authorized the payment, the order state will remain on Awaiting Payment.

When your client cancels the transaction the order will be marked as Cancelled in your store.

Refunds, Completions etc. will not be synchronized into your Ecwid store. The transaction management has to be done directly inside the application or in your processor backend. See the referenced documentation for further information.