Documentation

1Connector Testing

In order to test the payment connector the following section contain test data. For some tests special instructions have to follow. Some test data may produce a negative result. We indicate when the test data should lead to a transaction failure or decline.

1.1Simulating Direct Debit Issues

The issues can be simulated by entering ISSUE-SEPA-REJ-CODE as a family name, where CODE can have one of the following values:

CodeDescription
AC01The customer has provided an incorrect bank account number (IBAN).
AC04The customer's bank account is closed.
AC06The customer's bank account is blocked.
AC13The customer's account is a consumer account. It cannot be used for SEPA B2B transactions.
AG01Payment method is not allowed for this account type. e.g. The customer has provided a savings account, but the SEPA Direct Debit is not possible on the savings accounts.
AG02Incorrect sequence type.
AM04The customer does not have sufficient funds available in the account.
AM05Duplicate payment.
BE05The creditor reference is incorrect.
CNORThe merchant's bank is not registered in the CSM (Clearing and Settlement Mechanism).
DNORThe customer's bank is not registered in the CSM (Clearing and Settlement Mechanism).
FF01Failed due to a technical issue.
MD01No valid mandate or the mandate has been cancelled by the customer.
MD02The customer has provided an incorrect or incomplete mandate information.
MD06Refund has been request by the customer.
MD07The account holder is deceased.
MS02The direct debit has been refused by the customer.
MS03The reason has not been specified (e.g. due to the data protection laws).
RC01The customer has provided an incorrect bank identification code (BIC).
RR01The customer's account or identification is insufficient or missing.
RR02The customer's name and/or address is insufficient or missing.
RR03The merchant's name and/or address is insufficient or missing.
RR04The direct debit has been rejected due to a regulatory reason.
SL01The customer's bank has rejected the direct debit (e.g. the customer's account is blacklisted or limited).