Dokumentation

1Shopify Subscriptions

The Shopify Subscription Integration allows you to sell your normal products alongside your subscription products. You can setup the different product variants and their subscription cycles in the application and we we will automatically schedule recurring payments for your orders. We will also manage the payment lifecycle in case the payment details are no longer valid. Find out more information about how you can use this feature.

Note
This documentation provides you more detailed information about how to use Shopify subscriptions. However, to learn more about how to use the application and Shopify in a more general way it is recommended that you check out the Basic Shopify Documentation

1.1Installation the Shopify Subscription App

In order to use the Shopify Subscription Integration follow the installation steps of the Basic Shopify Documentation.

2Create Subscription Products

Before you can configure your recurring products inside the application you will first need to create the different products inside your shopify Store. We suggest that you configure the different subscription product flavours by creating different product variants inside your store. You find more on Product and Product Variants in the Shopify Product Documentation

Once you created the products inside your Shopify Store you need to configure products that you want to offer your customers as subscriptions. In order to do this navigate to Space > Shopify > Subscription > Products. All your products and variations will automatically be synchronized.

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Figure 1. Create the subscription products for your shopify products.

You can now create a new product for each of the existing Shopify Product Variants. Select the product and define the different parameters for each variant like billing intervall, duration and pricing option. Now whenever somebody purchases this option we will automatically create a subscription and start the billing process.

Example

Product Example

In our Example we created a product called magazine with the frequency of a single, weekly, bi-weekly or monthly delivery. We also defined a price for each variation and stored the product.

This allows us to create different products in the platform for each variations. For each variation we will now create the corresponding billing interval, termination perdio, pricing strategy, etc.

3Modify Subscriptions as Store Owner

You do find all your active subscriptions under Space > Shopify > Subscriptions. You can open each subscription and modify the settings. In order to do this search for the subscription you want to modify and open the subscription. We allow you to modify multipe properties on the subscriptions such as:

  • Terminate A Subscription by clicking on terminate

  • Suspend a Subscription by clicking on suspension

  • Change the shipping method

  • Change the price of the product

  • Adding a product to the subscription or change the products used

  • etc.

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Figure 2. Change the properties of a single subscription.

4Client Subscription Area

You can also allow your customers to do changes to their subscriptions. However, the changes customers can do from their customer area are currently limited to suspending the subscription and terminating their subscription. Follow the following steps to create a customer area where your customer can manage their subscription.

  1. In order to allow your customers to manage their subscription you first need to allow or force your customers to create customer accounts. This can be set inside your Shopify Adminstration under * Settings > Checkout > Customer accounts*.

  2. In order to allow the adminstration area you have to modify the liquid of your theme. To do this you need to mofify the customers/account.liquid. We describe this under Space > Shopify if you open your Shopify integration.

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Figure 3. Allow your customers to edit their subscription by modify your account.liquid.

5Create a Charge Flow

We strongly recommend to use our charge flow functionality in combination with the Shopify Subscription App.

Charge flows are used when you want to charge your customer. In the case of automatic recurring payments, charge flow is only used if the automatic payment fails. If it fails the charge flow process will make sure that your customer is contacted to update the payment information.

A charge flow can be created in the back office. Go to Space > Payment > Configuration > Charge Flows. and click on Charge Flow to add one.

For more information about charge flows, check out our Charge Flow Documentation.