An overview about the printed documents can be viewed under Space > Printers > Print Job. Here you see the status of all documents.
It can happen that there are issues with your documents because they do not fulfill the requirements to be sent and processed by Pingen.
In case the status of the print job does not switch into the
Successful state you have to investigate what needs to be changed on your
document in order to be printed.
To do this login to your Pingen account and navigate to Letters. Here you see an overview of the printed letters.
In the Status column you can see the state of the letter. More about the Pingen statuses you can read in this link.
More information how to fix issues in a Pingen dashboard can be found in this link.
To learn more about the templates, used to render PDF documents read more here.
If a letter status is Action Required and the issue is that the address is positioned incorrectly, suggested solution would be to update the document template to fit Pingen requirements.
Figure 1. Invalid positioning of a address