1Adyen Signup

You can create your own Adyen account directly online. Go to and request a merchant account. After all information have been provided you will receive the information required to create the processor and connector configuration.

2Adyen Configuration Documentation

Once you signed up for a merchant account with Adyen you will receive an email that contains all the necessary information to login into the Adyen merchant administration backend.

You have two distinguish between the Test and the Live Portal:

The administration access is needed to configure settings required for authentication.

2.1Create Processor Configuration

First of all the Adyen processor has to be configured. In order to do this navigate to Space > Payment > Configuration > Processors . Click on the create processor configuration and type Adyen into the field to select the processor to start the configuration.

2.1.1Merchant Account Name

The merchant Account Name is provided by Adyen and is also visible in the backend of the account on the top right corner. For the configuration you have to switch into the Merchant Account you want to connect with the platform and provide this name also in the connector configuration.

The account name consists only of letters and numbers, with no whitespace or punctuation. If when executing payments you get the message that there are no payment methods available even though they are enabled in your Adyen Portal, please check that you have entered your account name correctly.

Figure 1. Activate the roles in your user name.

2.2Create Webservice User and Password

In the Adyen Backend navigate to Account > Users and create a Webservice User.

Figure 2. Activate the roles in your user name.

In the backend you will be provided with the User Name and the Password which you should copy directly in the processor configuration.

Make sure that you select the following Roles for your Webservice User:

  • API PCI Payments role

  • iDeal Recurring

  • Merchant iDeal-API Webservice role

  • Merchant PAL Webservice role

  • Merchant Recurring role

Should one of those access roles not be available, please ask the Adyen Support to enable them.

Figure 3. Copy your your relevant merchant account name from the backend.

2.3Create Skin Code and Skin Key

In order to create a skin navigate to Skins. Click on Create new skin to create a new skin. In the backend you will be provided with the details.

  • Type the Skin Code into the corresponding field in the processor configuration

  • Click on generate the HMAC Key and copy the result in the processor configuration. Once you generate the key you will not be able to see it again, so make sure to copy it when it’s generated

For some payment methods it is necessary that we redirect the customer to the payment page where additional details are asked. In case you want to style this page have a look at the Skin Creation Manual.

2.4Setup the Notifications and Notification Username

In order to be notified about the status of the payment it is important that the correct notifications are setup. In order to create the notification navigate in the Adyen backend to Settings > Server Communication.

The following notification types must be enabled for correct processing of payments:

  • Standard Notification: This is required to be enabled regardless of which payment methods are used. Note when setting up the standard notifications that there is a section on the page titled "Additional Settings" which you can expand by clicking on the small triangle. If you are using certain payment methods, you need to enable some options. In case you process credit cards including 3D Secure you have to active Include 3D Secure Result in the Advanced Settings.

  • Ideal Details Notification: When using iDeal payments, this additional notification type is required to be enabled.

  • Boleto Pending Notification: When using Boleto Bancário payments, this additional notification type is required to be enabled.

  • Direct Debit Pending Notification: When using UK Direct Debit/BACS payments, this additional notification type is required to be enabled.

If notifications are not set up correctly, it will not be possible to process the payments and it may cause your Adyen account to be blocked from receiving any further notifications requiring you to contact Adyen support to resolve this issue.

The following parameters must be set on the notification screen for the correct processing of payments:

  • The URL is specific to your space. We do show you the URL you have to type in the notification. Navigate to the notification setup page under Space > Payment > Configuration > Processors > Adyen Processor > Notification Setup . When you have multiple spaces you will be asked to select the space. The notification URL depends on the space.

  • Make sure you use the SSL Version of TLS 1.2.

  • Make sure you set the tick to Activate the notification.

  • Set the Method to HTTP Post.

  • You can set a username and a password for Basic Authentication for payment status notifications. You can define those values as you wish just make sure you type the same details in to the processor configuration.

  • Additional Settings: When setting up the standard notifications that there is a section on the page titled Additional Settings which you can expand by clicking on the small triangle. In case you are processing credit cards including 3-D Secure you have to enable the option Include 3D Secure Result.

2.5Connector Configurations

Once you saved the processor configuration you will be presented with the Connector Wizzard. By clicking on activate the application will automatically create the payment method configuraiton and the corresponding connector in your account.

Figure 4. By activating the payment method in the wizzard the payment method and corresponding connector will be created.

More Information about connectors, payment methods and processor can be found in the Connector Concept Documentation.

Make sure that all the payment methods you activate in the application are also active in your Adyen account. In order to activate additional payment method you have to request this with the Adyen Support.

2.5.1Additional settings

The following additional settings will need to be enabled, depending on types of payments you wish to be able to process:

  • Recurring payments: If you wish to be able to process recurring payments, you must ask Adyen support to enable your account for this functionality; it is not activated by default.

  • 3-D Secure: If you want to use the 3D-Secure authentication, you must ask Adyen support to enable your account for this functionality; it is not enabled by default.